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FAQs (Frequently Asked Questions)

We’ve Got the Answers You’re Looking For


Ask Jet-A-Pet Anything

What countries do you offer service in?

  • Australia

  • New Zealand

  • South Africa

  • United Kingdom

  • Germany

  • Italy

  • Spain

  • Switzerland

  • Czech Republic

  • Japan

  • Indonesia

  • Korea

  • China

  • Bahrain

  • Dubai

  • Ireland

  • Scotland

  • Hawaii

  • All EU Member Countries

What can I do to prepare my pet for travel?

  1. Vet-check. Take your dog to a veterinarian and have it examined for a travel health certificate.

  2. Know the rules. If unsure, just ask us!

  3. Get a dog carrier.

  4. Prepare your dog for the carrier. 

  5. Check to make sure everyone is prepared.

  6. Try to get there early

How is Jet-A-Pet International handling COVID-19 protocols?

COVID-19 isn't going away anytime soon and as conditions are somewhat improving, we urge everyone to be cautious when traveling. For the latest updates, please visit the CDC's website on travel & pets

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